FAQ
Which Car Smart device should I purchase?

We have a variety of Car Smart screens that come in different sizes and with different features. We recommend choosing the device that best suits the features that you are looking for.
How long does it take for my order to arrive?

Car Smart Depot is committed to ensuring the timely delivery of our products within 2-5 business days. Rest assured, our commitment to swift delivery is supported by our unwavering dedication to precise packaging, ensuring that your items reach your door in impeccable condition.

For orders outside of the United States, please allow an additional 1-3 business days for international orders.
How do I know if product is compatible with my car?
  1. Ensure compatibility with your vehicle by simply having a cigarette power port to power on the car smart screen.
  2. Our Car Smart products integrates with iPhones starting from iPhone 6 with iOS 12 or later.
  3. If it is an Android, it is compatible with Android phones running on Android 11.0 or higher.
How do I Install my Car Smart screen?
  1. Locate the power cable provided and plug in the small end of the cable into the 12V port of the Car Smart screen.
  2. Connect the larger end of the power cable to your vehicle's cigarette port.
  3. Establish a Bluetooth connection by pairing your phone with the Car Smart device using the "Pair" application on the Car Smart screen.
  4. Alternatively, connect your phone directly to the Car Smart screen using your phone's charging wire.
Does it connect to my speakers?

Connect your car's speakers to the display effortlessly using our provided aux cable for an enhanced audio experience.
How long do I have to return the product If I don't like it?

Car Smart stands behind customer satisfaction, providing a generous 60-day return policy to ensure that if, for any reason, you are not satisfied with your product, we are committed to making our customers happy.
What does the 1 year warranty cover?

Car Smart Warranty Details:

Duration: Enjoy a comprehensive 1-year warranty on ALL Car Smart Screens or Car Smart Adapters.

Coverage:

  • Software Issues: Our warranty extends to cover any software-related problems.
  • Connectivity Issues: Rest assured, connectivity issues are included in the warranty.
  • Unusual Occurrences: Any issues that should not normally occur are covered.

Exclusions:

Physical Damage: Please note that the warranty does not cover any physical damage caused by customers.

Car Smart is committed to ensuring the functionality and reliability of your product, addressing a wide range of concerns within the specified warranty period.